AT&T Data Breach Settlement Claim: What You Need to Know and How to File

Introduction

In 2024, AT&T experienced two major data breaches—the first in March and the second in July—exposing sensitive customer information and triggering a wave of class-action lawsuits. In response, AT&T has agreed to a $177 million settlement, offering affected customers potential compensation. If you're wondering whether you're eligible or how to file a claim, this blog post breaks down everything you need to know: from eligibility criteria and deadlines to payment tiers and filing steps.

Overview of the Data Breaches

What Happened?

• First Breach (March 2024): A dataset containing personal information—including Social Security numbers, dates of birth, names, contact details, billing account numbers, and passcodes—that surfaced on the dark web. It affected approximately 7.6 million current and 65.4 million former AT&T customers

• Second Breach (July 2024): Hackers downloaded call and text metadata for nearly all AT&T cellular customers via a third-party cloud platform (Snowflake). The compromised data included phone numbers, call durations, and interaction counts—but not message content 

Settlement Details

Key Facts at a Glance

Eligibility & Payment Tiers

Who Qualifies?

You are part of the AT&T 1 Settlement Class if your personal data was exposed in the March 2024 breach (classic personal identifiers included).
You are in the AT&T 2 Settlement Class if your call/text metadata was compromised in the July breach—even if you're not an AT&T customer—but interacted with an AT&T user via calls or texts.
If impacted by both, you're classified as an Overlap Settlement Class Member, allowing claims against both settlement funds (with unique documentation for each) .

Payment Tiers

For AT&T 1 (March 2024 breach):

• Documented Loss Payment: Up to $5,000 with proof (like identity theft expenses or credit monitoring).

• Tiered Payment:

  • Tier 1: SSN exposed—substantially higher than Tier 2.

  • Tier 2: Other personal data exposed; lower tier payment.

For AT&T 2 (July 2024 breach):

• Documented Loss Payment: Up to $2,500 for verifiable losses (after April 14, 2024) .

• Tier 3 Payment: Pro-rata share of remaining funds without documentation required .

How to File a Claim

Filing Steps (List Format)

1. Confirm Eligibility
   Look for email or mail from attsettlement@e.emailksa.com, or call (833) 890‑4930 to confirm your claim status .

2. Gather Documentation (if applicable)
   Receipts, bank statements, identity theft resolution invoices, or other proof that links your losses to the breach .

3. Submit Your Claim
   Visit www.telecomdatasettlement.com, choose your settlement class, fill the form, and upload documents (if needed) 

4. Or File by Mail
   Send completed forms to:

   AT&T Data Incident Settlement c/o Kroll Settlement Administration LLC P.O. Box 5324 New York, NY 10150‑5324

5. Deadline Awareness

   • Claim filing must be postmarked or submitted by Nov. 18, 2025

   • To maintain right to sue independently, you must opt out by Oct. 17, 2025 .

6. Keep Records
   Save copies of your claim form and documentation, and watch for updates after the December 3 hearing 

Important Considerations

What Happens If You Don’t Claim?

• You remain part of the class—meaning you lose the right to sue for these incidents and will not receive compensation .

Should You Opt Out?

• Opting out lets you retain rights to sue individually—but most individuals will find that pursuing a private lawsuit can be costly and time-consuming .

Beware of Scams

• The claims process is free. Never pay for assistance, and be wary of impostor emails or websites. Only use the official portal at telecomdatasettlement.com .

Filing Statistics to Note

• Historically, fewer than 20% of eligible class members actually file claims, meaning many potential awards remain unclaimed .

Conclusion

The AT&T Data Breach Settlement presents a rare path to compensation—up to $7,500—for those whose sensitive information or communication metadata was compromised in two separate 2024 breaches. The combined $177 million fund signifies significant accountability and financial redress, even as AT&T denies wrongdoing.

If you're an affected AT&T user, it’s critical to act: check your eligibility, gather necessary documentation, and submit your claim by November 18, 2025. Doing so ensures you’re compensated for real damages or at least receive a tiered payment without documentation. And if you’d rather pursue your own legal action, you can opt out by October 17, 2025.