Jio Network Down Today: Nationwide Outage Disrupts Services
On June 16, 2025, Reliance Jio users across India experienced a significant network outage, leading to widespread disruptions in mobile internet, voice calls, and Jio Fiber services. The issue began in the early afternoon and affected users in major cities including Delhi, Mumbai, Bengaluru, Chennai, and Indore. While the exact cause has not been officially confirmed, the outage has sparked considerable frustration among subscribers.
What Happened: A Nationwide Connectivity Breakdown
According to reports from Downdetector, a platform that tracks real-time user-reported issues, complaints started surfacing around 1:30 PM on June 16. By 2:17 PM, over 12,000 users had reported problems, with the majority (54%) facing issues with mobile internet connectivity. Approximately 29% of users reported problems with mobile network reception, and around 15% encountered issues with Jio Fiber services.
The outage affected users in several key cities, including Kochi, Chennai, Bengaluru, Mumbai, Delhi, Hyderabad, Kolkata, and Chandigarh. In Indore, Madhya Pradesh, residents reported no signal and dropped calls, with some users unable to access the internet or make calls for extended periods.
Impact on Users: Widespread Frustration
Users took to social media platforms to express their dissatisfaction. Many reported being unable to access popular apps like WhatsApp, Instagram, X (formerly Twitter), Snapchat, YouTube, and Google. One user commented, “#Jio network is down for Google, Swiggy & major websites. Whereas, WhatsApp, Jio’s own platforms seem to be working okay.”
Others noted a significant drop in internet speed and mentioned that customer support was unresponsive or unhelpful. Some users humorously shared memes about the situation, highlighting the widespread nature of the outage.
Possible Causes: Speculations and Reports
While Reliance Jio has not officially disclosed the cause of the outage, some reports suggest that a fire at a data center in Mumbai may have led to the disruption. According to sources cited by Reuters, the fire was contained, and operations were expected to resume shortly.
However, this information has not been independently verified, and Jio has not issued a public statement confirming this as the cause.
Resolution and Official Statement
As of now, there has been no official confirmation from Reliance Jio regarding the resolution of the issue. Users are advised to monitor their services and contact customer support for updates.
Affected Services: What Was Impacted
| Service Type | Percentage of Complaints |
|---|---|
| Mobile Internet | 54% |
| Mobile Network | 29% |
| Jio Fiber | 15% |
User Experiences: A Snapshot
-
“No signal since the entire day. And what's more? Now, you're working for everyone. But particularly not working for me.”
-
“Internet speed has gone very down and when I tried to talk to customer support, they simply ended the call.”
-
“Jio network is nil in MP.”
What You Can Do
If you're experiencing issues with your Jio services:
-
Restart Your Device: Sometimes, a simple restart can resolve network issues.
-
Check for Outages: Visit Downdetector to see if others are reporting similar problems.
-
Contact Customer Support: Reach out to Jio's customer service for assistance.
-
Stay Informed: Keep an eye on Jio's official channels for updates on the situation.
Conclusion
The Jio network outage on June 16, 2025, has caused significant inconvenience to users across India. While the exact cause remains unclear, the widespread nature of the issue indicates a serious disruption. Users are advised to follow the steps outlined above and stay informed through official channels.
